While OnBase can serve as a catalyst for process improvements in virtually any industry, Hyland Software and our channel partners realize that a one-size-fits-all approach doesn’t really fit anyone. That’s why in addition to creating a product that is flexible and rapidly configurable, Hyland Software has created dedicated industry practices and modules to meet the unique needs of specific vertical markets such as financial services, construction, retail, government, education, healthcare, insurance, manufacturing and transportation. Hyland also employs subject matter experts who specialize in back office operations,  such as accounts payable/receivable and human resources, and governance risk and compliance.

As a customer-focused organization. Hyland Software’s commitment to developing industry-specific solutions is more than marketing. Customer requests have driven enhancements and new OnBase modules, such as the ability to communicate with data exchange standards used in healthcare and financial services environments. From solutions analysts through technical support, OnBase users and partners have the confidence of knowing that they are working with people who understand both the technology and the business process.

OnBase customers are also invited to join Vertical Groups of OnBase User Experts (VOGUEs). These industry-specific, member-driven user groups meet to discuss the topics and issues relevant to their specific business processes, and sessions are conducted in a variety of mediums to provide an opportunity for peers to discuss how technology can address these issues. Hyland Software also looks to VOGUE members to provide feedback regarding how OnBase could be enhanced to address specific need in that industry.